
How to have a difficult conversation
Avoidance will only foster more conflict. Aim for a shared understanding with these techniques from an expert mediator
by Adar Cohen
Adar Cohen is a mediator, author, and proud parent of two tough little negotiators. Previously, he has lectured at Harvard University, the University of Chicago and, at the invitation of the King of Bhutan, at Sherubtse College. He holds a PhD in conflict resolution from Trinity College Dublin in Ireland. He lives in New Hampshire.