How to make someone feel seen and heard
Validation skills are not only useful for therapists. Learn them and you’ll improve your personal and work relationships
by Caroline Fleck
Caroline Fleck is a licensed psychologist, corporate consultant, and an adjunct clinical instructor at Stanford University. She is the author of Validation: How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life (2025).
Written by Caroline Fleck