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Conflict and conflict resolution

Photo of two smiling people in waterproof jackets on a rainy beach, grey skies in the background.

Compassion and empathy

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How to make someone feel seen and heard

Validation skills are not only useful for therapists. Learn them and you’ll improve your personal and work relationships

by Caroline Fleck

Photo of people viewing tall abstract sculptures in a dimly lit gallery with silhouetted artwork on the walls.

Compassion and empathy

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How to see the humanity in anyone

Practising a form of ‘deep curiosity’ can help you connect with yourself and others, even if they’re on the ‘other side’

by Scott Shigeoka

Illustration of a person pushing a large boulder up a boat’s bow over stylised blue waves.

Forgiveness

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How to forgive (even if they’re unrepentant)

Feeling ill will toward someone who harmed you is natural but draining. You can let it go, whether you reconcile or not

by Richard S Balkin