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Conflict and conflict resolution

Photo of two women in front of a wall mural showing men reading newspapers, with a construction worker nearby.

Communication and language

guide

How to have more meaningful conversations

Be brave enough to share, kind enough to listen, and you can escape the shallows of small talk to dive deep with another

by Lucy Foulkes

Black-and-white photo of two people kneeling on sand examining a map with visible tracks in a vast desert landscape.

Decision-making

guide

How to make a difficult decision

It’s tempting but unwise to delay important choices. Grasp the nettle by using both systematic checklists and gut instinct

by Joseph Bikart

Photo of two smiling people in waterproof jackets on a rainy beach, grey skies in the background.

Compassion and empathy

guide

How to make someone feel seen and heard

Validation skills are not only useful for therapists. Learn them and you’ll improve your personal and work relationships

by Caroline Fleck