NOTE TO SELFWORK AND VOCATION

Are you saying ‘thank you’ too effusively?

A group of office workers turned to face a colleague, clapping and smiling, in a modern meeting room setting.

I was taken aback a few years ago when an article went viral admonishing its readers for sending so many ‘thank you’ emails – we’re all struggling with overflowing inboxes, it claimed, and insisting on replying ‘thank you’ all the time, while polite, just adds to the collective burden. Guilty as charged, I thought at the time.

According to a recent paper, there’s another reason to go easy on your gratitude. In the words of the research team led by Kristin Laurin at the University of British Columbia, saying ‘thank you’ too intensely could have ‘potential negative consequences’ for your ‘impression-management goals’. In short, it could make you seem like less of a boss.

The researchers came to their conclusion after presenting hundreds of participants with examples of exchanges between a helper and a thanker. Some of these were fictional vignettes, others were real-life workplace exchanges. Gratitude expressions ranged from the to-the-point ‘Thanks’ to the much more effusive ‘Thank you so much for taking your time to do this for me. I’m incredibly grateful. You have no idea how much I appreciate it. Thank you again.’

Participants rated more effusive thankers as being lower in status and lower in power (that is, having less control over resources and decision-making), relative to helpers. In the real-world examples, this was specifically the case when the message of thanks dominated, rather than being embedded in a longer message.

Expressing gratitude has many benefits – it helps us all get along, among other things – but Laurin and her team said their work shows being too effusive could have unintended consequences. If you’re an agreeable person but you also have ambitions for getting ahead, it might be worth pausing before expressing your next thankful message.

by Christian Jarrett

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An analysis by the energy company Ovo claimed that ‘thank you’ emails are bad for the environment and that if British adults each sent one fewer of these emails each day, we would save more than 16,433 tonnes of carbon a year.

For another nuanced take on gratitude, check out the Psyche Idea ‘True Gratitude is a Communal Emotion, Not a Wellness Practice’ (2020) by Michal Zechariah.


NOTE TO SELFFEAR AND PHOBIA

A memory hack to help you face your fears

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A microphone in focus with a blurred background of people seated at tables in a dimly lit room.

If there’s something you’re especially afraid of, you’ve likely heard that the worst thing you can do is to keep avoiding it. It’s only by confronting your fear and learning that it’s safe that you can overcome it – which is actually the basis of ‘exposure therapy’. The problem is, as I’ve discovered, the benefits of exposure can wear off, or you can have a bad experience that brings all the negative associations rushing back.

That’s why I was excited to come across some preliminary research in the journal Behaviour Research and Therapy that shows a way to address this – by deliberately weakening your negative memories of what you fear. The key to this is a process called ‘retrieval-induced forgetting’. It’s based on the fact that, when you recall certain aspects of a past experience, it doesn’t just strengthen your memory of those details, it actually weakens your memory of the other aspects that you don’t recall.

In the study, socially anxious participants gave a series of one-minute speeches online. Afterwards, they noted several negative memories (for example, someone yawning) and positive memories (such as someone clapping) from the experience. Next, some of them spent time deliberately recalling only the positive memories. This seemed to weaken their negative memories and, even better, the more this forgetting occurred, the less anxiety they felt about public speaking in the future.

If you’re socially anxious or you have a different fear, you could experiment with this strategy. After facing your fear, spend time deliberately recalling positive aspects of the experience, such as what you enjoyed or something that went well. This isn’t just a case of looking on the bright side – it might actually weaken your negative memories of what happened and help you feel more confident the next time you face your fear.

by Christian Jarrett

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If you find this technique useful, you might also like a different memory trick that can help to trigger more spontaneous positive memories – the subject of a previous Note to Self, ‘A Way to Enjoy More Positive Mental Images’ (2025) by Christian Jarrett.

For more in-depth expert advice on overcoming social anxiety, check out this Psyche Guide (2023) by Fallon Goodman.


NOTE TO SELFFEAR AND PHOBIA

How scary is it really?

A silhouette pressing hands on a frosted glass door in an abandoned room with peeling paint on walls and door.

Many situations in life that are supposed to be fun also involve a high degree of uncertainty: dates with strangers, rollercoasters with unpredictable twists and turns, unrehearsed karaoke. For those of us who like to be able to see what’s coming, many of these potentially enjoyable opportunities may as well have warning signs hanging over them. Sometimes it’s tempting not to take the risk. But I recently came across a study that made me wonder if I should challenge myself more often.

The researchers, including members of the Recreational Fear Lab at the University of Aarhus in Denmark, surveyed visitors to Dystopia Haunted House – one of those immersive attractions where you wander past menacing costumed actors, not knowing what will pop out next. Before they went in, the participants completed some questionnaires, including one tapping their intolerance of uncertainty. (They rated how much they agreed with statements like ‘I can’t stand being taken by surprise’ and ‘Uncertainty keeps me from living a full life’.) As you might expect, visitors who were less tolerant of uncertainty had dimmer expectations about how the haunted house would hit them. They anticipated less positive emotion and more anxious and generally negative emotions than the uncertainty-tolerant did. And yet, afterwards, visitors across the board (including the uncertainty-averse ones) reported feeling more positive emotions and less unpleasant emotions in the haunted house than they predicted they would.

In other words: despite the frightening surprises they’d encountered, it wasn’t so bad after all. It seems that for me and other certainty-craving people, the real problem might not be the ghoul hiding around the corner or the possibility of singing off-key at the karaoke bar, but our pessimism about how it’ll make us feel.

by Matt Huston

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If uncertainty causes you discomfort, too, you might benefit from reading the Psyche Guide ‘How to Embrace Uncertainty’ (2023) by Arie Kruglanski.

To learn more about research on haunted attractions and the benefits of horror, check out the Aeon Essay ‘Fear Not’ (2021) by Mathias Clasen.


NOTE TO SELFFOOD AND DRINK

The dissonance of meeting what you eat

There were about seven birds of different colours that I used to see wobble around my neighbour’s urban chicken run. I frequently passed it on the sidewalk. Peering through the fence, I’d feel a bit of unease. I was a not-quite-vegetarian then: I’d given up some meat due to concerns about animal welfare, but still ate chicken. Yet here I was, charmed by these same feathered creatures.

What I felt was cognitive dissonance, a concept first described by the psychologist Leon Festinger in the 1950s. It’s the psychological discomfort someone experiences when what they know or believe is inconsistent with what they do. For instance, you might believe it’s wrong to lie but do it anyway, or know that a major corporation is harming people but still buy its stuff – and that might cause you some internal disharmony. Sometimes, people deal with that by rationalising their behaviour (eg, ‘everyone else does it’). Other times, they change.

A new paper by the researchers David Fechner and Sebastian Isbanner suggests that my increasing cognitive dissonance may have put me over the fence (so to speak) into vegetarianism. They compared several groups of people: those who ate meat and had no plans to change; those who were considering no longer eating meat; and those who had actually made the change. They found that cognitive dissonance (gauged by how uneasy, uncomfortable, etc one felt thinking about eating meat) was higher in the potential-vegetarian group than among the meat-eaters, and higher still among vegetarians.

Other factors differed too, such as how feasible a vegetarian diet seemed to them. But according to the researchers, the results suggest that cognitive dissonance helped to explain why some people who believed in vegetarianism’s benefits actually adopted it. When it comes to morally loaded behaviours, believing might not be enough. Our conflicts might have to stare us in the face.

by Matt Huston

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If you’re contemplating going meat-free yourself, the Psyche Guide ‘How to Go Vegetarian or Vegan’ (2022) by Reed Mangels explains how to do it in a planned and satisfying way.

The initial spark for my eventual dietary shift was the book Eating Animals (2009) by Jonathan Safran Foer.


Embrace the monotony

A painting on a wall with a man in a suit standing in profile beside a doorway in an art gallery.

For most of my 20s, I couldn’t brush my teeth, ride public transit, or take a walk without listening to a podcast or audiobook. Silence, I thought, was a waste of time.

But since reading All the Beauty in the World (2023), I’ve been reconsidering my relationship to dull, seemingly empty moments. In the book, Patrick Bringley recounts his decade among the watchful guards of New York’s Metropolitan Museum of Art. Standing in the Met’s echoic halls for hours on end, day after predictable day, he found that, over time, his relationship to the work slowly changed. Initial enchantment with the art gave way to boredom – and then, enlightenment. He surrendered to the ‘turtleish movement of a watchman’s time’, stopped thinking about how much of his shift was left, and let the hours drift.

I think about Bringley’s experience when I have to engage in any long, monotonous task. It might be waiting in line or on hold, vacuuming, folding laundry, or chopping vegetables for dinner. I resist the urge to fill the time with music or podcasts and strive instead for what Bringley calls a ‘princely detachment’ from time, finding the luxury and nuance in the moment.

Bringley noticed patterns in the different kinds of Met visitors. Hanging up my laundry, I notice patterns in how different articles of clothing tend to wrinkle in the wash. Bringley developed an appreciation for artworks that he initially ignored. I pay finer attention to the unique composition of facial features on the faces of people I stand in line with. I am learning, I think, to appreciate the little things.

Of course, it requires constant practice to find the peace and richness in these stretches of time. But your reward comes, Bringley says, when an hour no longer feels an hour long, and you ‘hardly remember how to be bored’.

by Hannah Seo

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For a thoughtful conversation on how to embrace silence, and the meaning that can be found in intimate moments of quiet, listen to the episode ‘How to Sink Into Silence’ from the podcast The Gray Area with Sean Illing.

The Psyche Guide ‘Solitude Can Be Profoundly Restorative. Here’s How to Savour It’ (2025), by the psychologist Thuy-vy Nguyen, offers expert guidance on treating alone time as an opportunity, rather than a boring interlude.

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